Terms of Service

1. Acceptance of Terms

By accessing or using Loui CRM (“the Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use the Service. We reserve the right to modify these Terms at any time, and your continued use of the Service constitutes acceptance of any changes.

2. Description of Service

Loui CRM is a family operating system that allows you to organize and manage your contacts, households, events, and personal relationships. The Service includes features for contact management, event tracking, mailing lists, and integrations with third-party services.

3. Account Registration

To use the Service, you must create an account using Google OAuth. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

4. User Responsibilities

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Upload malicious code or attempt to compromise the Service
• Use the Service for spam or unsolicited communications
• Attempt to gain unauthorized access to any part of the Service
• Use the Service to store or transmit illegal content

5. User Content

You retain ownership of all content you upload to the Service (“User Content”). By using the Service, you grant us a limited license to store, process, and display your User Content solely for the purpose of providing the Service to you. You are solely responsible for ensuring you have the right to store any personal information about third parties in your CRM.

6. Intellectual Property

The Service, including its original content, features, and functionality, is owned by Loui CRM and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our express written permission.

7. Third-Party Integrations

The Service may integrate with third-party services (such as Google Contacts). Your use of these integrations is subject to the terms and policies of those third-party services. We are not responsible for the practices of third-party services and recommend reviewing their terms before connecting them to the Service.

8. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any aspect of the Service at any time. We will make reasonable efforts to notify you of significant changes or planned downtime.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL LOUI CRM BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.

11. Indemnification

You agree to indemnify, defend, and hold harmless Loui CRM and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the Service, your violation of these Terms, or your violation of any rights of another.

12. Termination

We may terminate or suspend your account at any time, with or without cause, with or without notice. Upon termination, your right to use the Service will immediately cease. You may also terminate your account at any time by contacting us. Provisions of these Terms that by their nature should survive termination shall survive.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the courts located in Delaware.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Contact Us

If you have any questions about these Terms of Service, please contact us at legal@louicrm.app.